Refund and Cancellation Policy

Free trial

New subscriptions start with a 7-day free trial. You are not charged during the trial. If you cancel before the trial ends, you will not be charged at all.

Cancelling

You can cancel at any time from Account > Billing at compass.reevol.com, or by emailing us. When you cancel, your plan stays active until the end of the period you have already paid for, and you will not be charged again.

Refunds

If you are not satisfied, you can request a full refund within 14 days of any charge. Email compass-support@reevol.com from the address on your account and include the date of the charge. We process approved refunds within 5 business days, back to the original payment method. Your bank or payment provider may take longer to show it.

After 14 days, payments for the current billing period are not refundable, but you can still cancel to stop future charges.

Payments processed by Paddle

Some orders are processed by our online reseller Paddle.com, which is the merchant of record for those orders. Paddle may also handle refund requests for them, under this policy.

Plan changes

If you upgrade, the new plan applies right away. If you downgrade, the change takes effect at your next billing date.

Contact

compass-support@reevol.com
40Seas Inc.